Returns & Exchanges

At Velites, we are committed to your peak performance and offer a hassle-free 30-day return policy for all specialized training equipment and apparel. If your gear doesn't help you crush your goals, we'll make it right with a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the unused gear in its original packaging, ensuring all tags and protective seals are intact to qualify for a full refund.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package at any authorized courier location and keep your tracking receipt; we will process your refund within 5 business days of receipt.